Simon Phillips

Talk

Maintaining Continuous Learning Under Pressure

This joint presentation by Pivotal Labs Product Manager Rosemary King, and UX Designer Simon Phillips will explore why up front investment in Discovery and Framing set up a project on solid foundation, how to react when unknown unknowns throw off the product plan, how to involve development teams in the exploration and synthesis process, and how to set a cadence for your UX design work so that a comfortable buffer exists to allow for continual evolution of the product based on user feedback and changing understanding. Baked into the presentation will be case studies, challenges and lessons learned on recent lean/agile projects.

Attendees will learn about how user research and product validation fits into lean product delivery. Attendees will come to understand how to react to challenging situations in product development so that validation does not get left behind. Finally, attendees will understand how PMs and Designers have to work together with the delivery team to ensure that a shared understanding on the product exists so that the team can work as efficiently as possible.

design/UX teams customer research

About Simon Phillips

Simon is a Design Manager at Pivotal Labs, where he helps large and small businesses create meaningful products and services. He has over 10 years experience across the U.K, U.S.A, Canada, Australia and New Zealand working with large and small software development companies, government divisions, charities and early stage startups.