"We liked Rosemary and Simon's presenting style and the actionable advice they will give around baking in customer research and validation into product delivery. Creating an efficient team can be one of the most important factors in a project's success."
This joint presentation by Pivotal Labs Product Manager Rosemary King, and UX Designer Simon Phillips will explore why up front investment in Discovery and Framing set up a project on solid foundation, how to react when unknown unknowns throw off the product plan, how to involve development teams in the exploration and synthesis process, and how to set a cadence for your UX design work so that a comfortable buffer exists to allow for continual evolution of the product based on user feedback and changing understanding. Baked into the presentation will be case studies, challenges and lessons learned on recent lean/agile projects.
Attendees will learn about how user research and product validation fits into lean product delivery. Attendees will come to understand how to react to challenging situations in product development so that validation does not get left behind. Finally, attendees will understand how PMs and Designers have to work together with the delivery team to ensure that a shared understanding on the product exists so that the team can work as efficiently as possible.
design/UX teams customer research
Rosemary is a Product Manager at Pivotal Labs in London. Rosemary works with companies large and small to help them develop a user-centered product practice, implement lean methodologies and build products in environments of uncertainty and risk. In July 2014, Rosemary relocated from Brooklyn, NY to help Pivotal Labs build its Product practice in London.
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